Care coordinators are the first point of contact for new patients and referring physicians. They assist with these important services:
- Coordinate same-day appointments with all health care professionals involved
- Verify patient's insurance coverage
- Set up appointments with financial counselors
- Prepare patient charts and papers
- Meet with patients face-to-face to guide them through the day
The care coordinator will ask for certain information to help prepare for a patient appointment:
- Patient's contact and insurance information
- Referring physician's contact information
- Diagnosis, date of diagnosis, and diagnostic tests performed (CT scan, biopsy, other)
- Treatment that has taken place (if any)
- Time period in which the treatment occurred
Before the patient's appointment at HCI, the care coordinator will send directions, maps, and other information to help the patient prepare for the visit. The care coordinator also collects the patient's medical records and previous lab results so doctors can review this important information before the appointment.
Care Coordinators by Cancer Team
 | Brain, Spine, and Skull Base Cancer Program |
 | Breast Cancer Program |
 | Gastrointestinal Cancer Program (cancers of the anus, bile duct, carcinoid tumor, colon, esophagus, gallbladder, liver, pancreas, rectum, and stomach) |
 | Gynecological Cancer Program (cancers of the uterus, ovaries, cervix, vagina, and vulva) |
 | Head and Neck Cancer Program (cancers of the oral cavity, lip, nasal cavity, pharynx, larynx, salivary gland, and thyroid) |
 | Hematology Cancer Program (leukemia, lymphoma, and malignant blood disorders) |
 | Care coordinator for benign blood disorders: bleeding & clotting disorders, hemochromatosis & myeloproliferative disorders |
 | Melanoma Cancer Program (cancers of the skin and cutaneous T-cell lymphoma) |
Multiple Myeloma Program | |
 | Sarcoma Cancer Program |
 | Thoracic Cancer Program (cancers of the chest wall and lung) |
 | Urologic Oncology Program (cancers of the bladder, kidney, prostate, and testicles) |
