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Care Coordinators

Oncology patient coordinators are the first point of contact for new patients and referring physicians. They assist with these important services:

  • Coordinate same-day appointments with all health care professionals involved
  • Verify patient's insurance coverage
  • Set up appointments with financial counselors
  • Prepare patient charts and papers
  • Meet with patients face-to-face to guide them through the day

The oncology patient coordinator will ask for certain information to help prepare for a patient appointment:

  • Patient's contact and insurance information
  • Referring physician's contact information
  • Diagnosis, date of diagnosis, and diagnostic tests performed (CT scan, biopsy, other)
  • Treatment that has taken place (if any)
  • Time period in which the treatment occurred

Before the patient's appointment at HCI, the oncology patient coordinator will send directions, maps, and other information to help the patient prepare for the visit. He or she also collects the patient's medical records and previous lab results so doctors can review this important information before the appointment.

Oncology Patient Coordinators by Cancer Team

melissa thomas_thoracic_and_neuro

Brain, Spine, and Skull Base Cancer Program
Oncology patient coordinator: Melissa Thomas
Phone: 801-585-0260
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Keri-Patterson

Breast Cancer Program
Oncology patient coordinator: Keri Patterson
Phone: 801-587-4241
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Christy Steele 

Gastrointestinal Cancer Program (cancers of the anus, bile duct, carcinoid tumor, colon, esophagus, gallbladder, liver, pancreas, rectum, and stomach)
Oncology patient coordinator: Christy Steele
Phone: 801-587-4422
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hena mickelsen gynecologic oncology

Gynecological Cancer Program (cancers of the uterus, ovaries, cervix, vagina, and vulva)
Oncology patient coordinator: Hena Mickelsen
Phone: 801-587-4399
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keri carter head and neck

Head and Neck Cancer Program (cancers of the oral cavity, lip, nasal cavity, pharynx, larynx, salivary gland, and thyroid) 
Oncology patient coordinator: Keri Carter
Phone: 801-587-4566
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christine helfrich hem-malignancy

Hematology Cancer Program (leukemia, lymphoma, and malignant blood disorders)
Oncology patient coordinator for malignancies: Christine Helfrich
Phone: 801-585-6906
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elisaSoulier

Oncology patient coordinator for benign blood disorders: bleeding & clotting disorders, hemochromatosis & myeloproliferative disorders
Elisa Soulier
Phone: 801-587-4630
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travis hakala mcop

Melanoma Cancer Program (cancers of the skin and cutaneous T-cell lymphoma)
Oncology patient coordinator: Travis Hakala
Phone: 801-585-0209
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Multiple Myeloma Program
Oncology patient coordinator: Lori Griffin
Phone: 801-587-4652
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Sarcoma Cancer Program
Oncology patient coordinator: Becky Olson
Phone: 801-585-7180
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kim mcaffee neuro oncology-thoracic

Thoracic Cancer Program (cancers of the chest wall and lung)
Oncology patient coordinator: Kim McAffee
Phone: 801-587-4470
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KevinWalker

Urologic Oncology Program (cancers of the bladder, kidney, prostate, and testicles)
Oncology patient coordinator: Kevin Walker
Phone: 801-587-4381
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