You have the right to have your questions and concerns addressed in a way that you understand. Many people find it helpful to prepare questions in advance and to bring a notebook or tape recorder and a friend or family member to appointments.
Basic communication guidelines
- Listen.
- Speak in "I" statements.
- Ask for explanations in simple language.
- Ask questions.
- Repeat what you have understood.
- Write down instructions (if your doctor doesn't).
Questions to ask yourself
- What kind of doctor am I seeking--a sympathetic listener? The most expert in the field? One who wants me as a partner in treatment decisions? Or one who reassures me by deciding what is best and recommends a course of action?
- What do I hope to get from this visit?
Information to have for the doctor
- Your medical records. If you can't bring your records with you, write down the names and addresses of all medical practitioners you have seen regarding this condition.
- List of all prescription and non-prescription medications, including dosages. If you need assistance reading the information on the labels, bring the pill bottles to your appointment.
- List of drug or other allergies.
- History of chronic medical problems and treatments.
- Be prepared to describe your "chief complaint": when it started; what brought it on; did it come on slowly or rapidly; if pain, is it sharp, dull, burning, aching, or squeezing in nature; what makes it better; what makes it worse; and what concerns you about it.
- Write down the questions and concerns that you want the doctor to address.
Be an informed consumer
- Be certain you understand the purpose, dosage schedule, and any possible side effects of prescribed medications.
- Ask questions about the recommended treatment. Discuss alternatives, especially to surgery, and don't be afraid to get a second opinion. Most doctors are happy to suggest colleagues to give second opinions.
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